![]() ![]() ![]() I primarily spend time in a contact center. Like I said, I used to work in the customer service industry and I used Salesforce more so to log customer interactions. When I think of Salesforce and when I used to use it at my previous job, I used it completely in sales and I think probably most people would think they're helping accelerate the sales lifecycle but actually, the Service Cloud has accelerated to the point where it's their biggest segment. ![]() This is another slide that really stood out to me. We can jump to the next slide here as well. In my opinion, the sustainability Cloud, that could be that seventh segment there. It's worth noting, they have six different units or business units, I should say, with over a billion dollars in sales, and as Deidre alluded to, I think there's one up and coming over the next five, 10 years that might get there. No, so just again, they have an incredible suite of products. Huge opportunity here and we can jump to the next slide here. They have that long-term goal of hitting $50 billion by sales by the end of their fiscal year '26, which is the end of 2025. Just incredible opportunity that they have, which is why consistently throughout the conference, they noted that growth is their Number 1 priority still. Really impressive growth in terms of the addressable market in just six months and as you can see, some of these verticals that they're in are still growing at a pretty rapid rate, notably e-commerce there, which is the fastest, around 16 percent. That just shows the incredible opportunity and they even noted that this isn't from increasing the markets out there, and it's all from incremental changes in the markets they operated in and they specifically said that it's a testament to the digital transformations in the priority of spends for companies, whether it's technology companies, retail companies, whatever it is, they need to digitize and this is a long-term tailwind that was accelerated, thanks to COVID. One of the most impressive things over the entire presentation was this chart here and management noted that an independent third-party, I believe it's IDC, has increased the TAM that is accessible to Salesforce by $44 billion from just six months ago. Then, as a lot of people might know, obviously, Salesforce ticker is CRM, pretty witty job there by Benioff on being able to get that ticker for the company. *Stock Advisor returns as of September 17, 2021īrian Withers: Clay, I think you have the next section where we talked about Salesforce as a customer relationship management software.Ĭlay Bruning: Yeah, absolutely. and wasn't one of them! That's right - they think these 10 stocks are even better buys. They just revealed what they believe are the ten best stocks for investors to buy right now. After all, the newsletter they have run for over a decade, Motley Fool Stock Advisor, has tripled the market.* When our award-winning analyst team has a stock tip, it can pay to listen. ![]()
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